Help & Support

We're here to assist you

App Support

Facing any issue while using the Mine by MAHTO App? Our team is dedicated to providing you with the best experience possible.

💡 Pro Tip: Please attach a screenshot when reporting an issue. It helps our team understand and resolve your problem much faster!

Response Time: We typically respond to all queries within 24-48 hours.

Feature Requests

Have an idea to make Mine by MAHTO even better? We love hearing from our users!

  • To submit a suggestion, please email us with the subject line: "Feature Request".

Account & Data Deletion

If you wish to delete your account or any of your personal data from our platform, please follow these steps:

  • Send an email to support@mahtoji.tech.
  • Use the subject line: "Account Deletion Request".
  • Please include your registered email address or phone number in the email body.

Our team will process your request and permanently delete your data within 7 business days, in accordance with our privacy policy.